8515 Crown Crescent Court
Charlotte, NC 28227
Tel: 704.847.3000 or 800.267.1419
Fax: 704.847.3077
 
 

 

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The effective management of your technology environment requires you to select, install, and manage the right distributed technology for your organization in a timely and cost effective manner. Applied Data proposes to serve as your single source for a suite of complementary services that will enable you to implement a procurement and support strategy.

 

 
 

- Procurement Management: Whether you require hardware, software or services, Applied Data provides a comprehensive procurement solution for your technology needs. The personalization of inside account managers, and Applied Data's extensive vendor relationships, you are positioned to reduce your acquisition costs and potentially decrease your ongoing support costs. The cost savings enable you to realize increased profits and achieve efficiencies that allow you to focus on your internal strategic issues.

- Financing: If you want to integrate system leasing into your overall procurement strategy, Applied Data offers a wide range of financing options that allow you to acquire the best of today's emerging hardware and software tools, while enabling you to lower your fixed costs and conserve capital. Leasing can greatly enhance the efficiency of your overall asset management strategy by providing the basis for an enterprise-wide technology refresh cycle. Comprehensive reporting gives you an accurate picture of your technology base and provides you with the data you need to make informed and intelligent IT decisions.

- Network Consulting: Small to mid sized companies often don't have the staff or the expertise to deal with all the issues when implementing a LAN or WAN. With today's fast changing technologies it takes a lot of resources to understand the options and make the best choices for your companies network. Applied Data Engineers can provide design, installation, and support for LAN/WAN projects of virtually any size. Our Network Engineers have many years of experience and are constantly being exposed to the latest technologies as well as receiving training on them. Applied Data can provide the level of service that you need, from a total outsource of the project, to occasional assistance as needed.

- Integration Services: Many times the need arises to connect different platforms on the same network or to connect multiple networks together. Two departments using different network operating systems on different LAN's discover that they need to share data. Applied Data Engineers have the knowledge and experience to accomplish this. Our Engineers are knowledgeable in all the major network operating systems including Novell, Microsoft NT, and UNIX.

- Hardware Services: Applied Data can provide any hardware needs that our customers require. We have access to all major computer and peripheral vendors. We will work with you to provide the right equipment for your project.

- Installing technology assets efficiently to reduce end-user downtime ->Whether you are supporting your ongoing installation activities, or are involved in a major rollout, Applied Data's configuration, distribution, and IMAC services provide the resources you need to achieve a smooth and rapid deployment with minimal disruption to your workforce.

- Configuration: To assist you in reducing order cycle times, Applied Data offers comprehensive configuration solutions for servers, desktops, and laptops either at our facility or the customer's location. Your systems are delivered fully configured according to your hardware and software specifications, pre-tested, and ready for plug-and-play installation. By reducing the amount of hardware assembly, software installation, and testing that occurs at your end user's desk, Applied Data helps you to improve the efficiency of your deployment process and increase end user productivity.

- IMAC (Install, Move, Add and Change): Whether you require single installations or customized enterprise rollout, Applied Data increases the efficiency of your overall distributed IT strategy. By serving as your single point of contact, Applied Data removes the burden of managing multiple service providers and ensures that your end users receive consistently delivered services. Applied Data will work with you to design an effective service plan that minimizes management and support costs while maximizing end-user productivity.

- Break/Fix: To ensure the efficient operation of your technology environment, Applied Data will work with you to develop a customized support strategy to provide consistent metric-based break/fix services. Experienced analysts perform call determination and first level problem triage on all incoming service requests. This dramatically increases your first call fix rates, thereby reducing your ongoing support management costs and ensuring minimal end-user downtime.

- Deskside Support: If you require a high level of support within a campus environment, Applied Data provides technical resolution for operating systems, applications, or network connectivity issues at the end user's desk. Applied Data works with you to design an effective support plan that integrates with your existing help desk services to minimize management and support costs while maximizing end-user productivity.

- Network Management: To ensure the efficient operation of your mission-critical systems, Applied Data provides proactive network fault and performance management.

- Your single source for procurement and support services ->Applied Data offers you an alternative. As your single source for procurement and support services, Applied Data will work with you to develop a support strategy that is custom-designed to meet your unique service requirements. Applied Data Professional Services will provide IT consulting services to enable you to effectively assess, plan, build, and deploy emerging technologies throughout your corporate infrastructure. Each component of Applied Data's service suite is purposefully designed to enhance the functionality of each other service area. The result is a unified IT strategy that is based on clearly defined expectations. Accountability is focused at a single point, to allow you to concentrate on those issues that are most critical to the success of your organization and your customers.

 
 
 
 
 
 
 
 
8515 Crown Crescent Court - Charlotte, NC 28227
 
 
Tel: 704.847.3000 or call toll-free 800.267.1419
 
 
© Copyright 2007 Applied Data Technologies